Explain what
you mean by short, mid, and long-term.
Short-Term: Anywhere from a few hours to a couple days.
Mid-Term: Between 3 days to 2 or 3 weeks.
Long-Term: Any period longer than 3 weeks.
How do I use MarketVolume's
Indicators?
We have volume indicators that predict direction of all of the major indexes.
Select an indicator that best reflects the type of trading that you do (index
shares, index options or index futures). Changes in price direction is almost
always linked to a general increase in volume. Use the minute-by-minute volume
information in conjunction with volume moving average information to alert
you to the changes that are associated with changes in market direction. Use
built in signals to alert you to volume surges.

What is
a Volume Moving Average?
A Volume Moving Average, or Volume MA, is the average volume of a stock, commodity
or index constructed in a period as short as a few minutes or as long as several
years. Since volume can be erratic at times, we find that the moving average
is the best predictor of changes in market direction.
Does
the service work everywhere?
The service will work everywhere an Internet connection is available. You
must be running Netscape or Internet Explorer version 4.0 or above.
How do
I pay for my Service subscription?
Payments are automatically charged to your Visa or MasterCard. A message will
be generated and sent to your email address confirming your initial subscription.
Your credit card and personal transactions are protected by Secure Sockets
Layer (SSL) encryption technology.
Can I get volume information on specific stocks?
We provide volume information for major stock market indexes and our MV Select
stock combinations. Volume information for particular stocks is available
at numerous other sources, which can be found on our links page.

Can I trade
the S&P 100 index using your S&P 500 index indicator?
Yes, since all 100 stocks of the S&P 100 index belong to the S&P 500 index.
Do you track
volume during extended market hours?
No. The volume during extended hours is quite small and few stocks are available
for trading.
How I can upgrade my membership?
Easy, at any time you can click on the 'Upgrade Now' button from your MV Homepage,
or you can send us a request via email.
How many chart indicators
I can use simultaneously?
Our Java charts are resizable. You can fit as many as 8 charts on a 1024x768
display.
How often are your charts updated?
All of our charts are updated minute-by-minute.
Is this thing guaranteed
to make money?
The MV Indicators were designed as a source of valuable information to help
traders predict market reversal points. Different people will interpret this
information in different ways. Profitable trading requires discipline and
attention. There are no profit guarantees. MarketVolume® created this service
to help traders make decisions, but not to offer any kind of advice. Keep
in mind that risk-management is an integral part of our indicators. For more
information, see our disclaimer.
What if
I forget my password?
Just go to the forgotten password page and follow the instructions. We will
email your password immediately.
What if I wish to cancel
my subscription?
You may cancel your subscription at any time, just
send us an email
no less than 5 days in advance of your renewal date.
What is your
Privacy Policy?
Your privacy is of our utmost concern. For more information, see our Privacy
Policy page.
Who
can I contact about my specific problems?
Please see the Contact Us page for specific email addresses.
My
question is not included in the list above. How do I contact MarketVolume®
to get it answered?
If you have a question, send us an email. Due to the heavy load of emails, our support
staff may have a difficult time responding to your email immediately, so please
give us 48 hours before expecting a response.