We considers the privacy and security of our visitors to be of the utmost importance. This statement outlines our privacy practices and provides a full description of the information we may collect and what we do with that information.
When you register with us for any paying services, we need to know your name, e-mail address, mailing address, telephone number, credit card number and expiration date. This allows us to process your registration, fulfill your service request, and assign you a user name and password, which you will use to access our suite of services on an ongoing basis.
We may from time to time gather information related to chart settings that can help us implement improvements to our chart performance such as ease of use, speed and reliability. As a user you have the ability to save selected chart settings, to save any drawing or writing on the charts or any other chart related information. As a user, you also can choose to delete any previously saved personal chart settings, writing, drawing or any other chart related information, and such deletion completely and permanently deletes this information from our system.
Part of the registration page has personal questions intended for providing our users the best online web experience for financial information and for providing our partners and advertisers with the means to deliver the right product.
We will never disclose personal information individually. If we share any information to our partners and affiliates it will always be general information from all of our users. We also ensure that all of our partners and advertisers sign confidentiality agreements to safeguard this information and they must conform to our privacy practices.
We do reserve the right to disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required under law, to cooperate with regulators or law enforcement authorities, to collect or report debts owed to us, and to protect our, and our affiliates, rights and property.
When you first register with us, access and make changes to personal account information, or subscribe to a new service, we process your requests via a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. All of the personal information we collect is protected against unauthorized access.
We will only contact you if we have your permission to do so. We would then only send information about various products, services, and upgrades. If you would rather not receive this information, simply tell us when you first give us your personal information.
We will only keep your information on file for 6 months after you terminate your membership. After 6 months your information is deleted from our user records.
From time to time we receive emails from our customers from which we would like to quote in our promotional materials. As part of our privacy statement, we will not disclose our customer's name if we use any part of their email communication with us. To protect our customer's privacy, we will use an alias whenever quoting from emails we've received.
We only use cookies to make our site convenient for you. When you are moving from section to section, information that you have entered travels with you stored in the cookie. This allows us to automatically load pages with information we know you are interested in. For example, if you are looking at analysis for a particular indicator we store that indicator in a cookie so that when you later want a detailed quote we can automatically load the data for that stored indicator. No personal information is ever stored on a cookie from MarketVolume.com on your computer. And when you close your browser at the end of your session on the MarketVolume.com site our cookies are deleted.
We continue to evaluate our efforts to protect personal information and make every effort to keep your personal information accurate and up to date. If you identify any error in your personal information or need to make a change to that information, please contact us and we will promptly update our records.